2023-11-06 15:35:50.AIbase.2.9k
NatWest Partners with IBM to Launch Generative AI Program for Enhanced Customer Experience
NatWest and IBM have announced improvements to the bank's virtual assistant, Cora. The introduction of generative AI features will provide customers with more information through conversational interactions. The bank will be among the first in the UK to deploy a generative AI virtual assistant in its digital services.